Data Protection (Privacy Policy)

What information will I (we/our) (Laura Jane Hypnotherapy) gather and why?
During the first session I will gather a range of information that will help me to ascertain and explain how hypnotherapy may be able to help you to achieve your goals.
During the initial consultation, I will ask you to:
 provide your contact details
 provide some basic background information and personal details, e.g. your age, occupation (if relevant), relationship status, lifestyle choices etc.
 tell me what has led you to seek out hypnotherapy and how you would like the sessions to help you
 tell me (as much as you feel comfortable) about your general health and well-being
Please note: you have the right to choose what information you share during hypnotherapy sessions.

How will I collect and record your information?
During hypnotherapy sessions, I will make brief, hand-written notes based on what you say/what we discuss. What you choose to disclose is entirely up to you. You are under no obligation to reveal any personal information that you would rather keep private.

What will I do with your information?
I will use your contact details for appointment purposes only and, with your permission, to send you a link to a relaxation mp3 track.
I will use the information that you provide during sessions to personalise your treatment and to help you to achieve your goals.

Will I use your data for any other purpose, e.g. research?
No, not without your explicit, written prior consent.

Who will your information be shared with?
Your direct personal information will not be shared with anyone without your consent unless a) I firmly believe that you are at grave risk of physical harm or b) I am legally required to do so.
Should I believe it relevant to contact your doctor, it will be in the interests of working in partnership with them and I will ask for your written permission first. At times, it might be necessary for me to ask for help and advice from my trained, qualified hypnotherapy supervisor, your personal information will not be disclosed or any details that may lead to your identity being discoverable.

How/where will your information be stored?
Paper records/hand-written notes will be stored in a locked cupboard to which I have sole access. Emails will be sent to/from and stored in an account that is password protected. Electronic records, e.g. a typed letter to a doctor, will be written and stored on a password protected computer.

How long will I retain your information?
Eight years. This is in line with the guidelines set out by the Complementary and Natural Healthcare Council (CNHC) of which I am a member.

What rights of access do you have to your information?
You have the right to full access to your records. Please request access to your records in writing and I will comply with your request within 30 days.

Have you the right to request that your information is destroyed?
Yes. Please make a written request for your records to be destroyed and I will do so within 30 days of receipt of your request. I will also confirm in writing that your request has been carried out.

Make a complaint
You can either contact myself or to the ICO (Information Commissioner’s Office) of which I am a member. Visit www.ico.org.uk for more details.

What are the rights of under 18s?
The rights of under 18s are the same as above and yet a parent or guardian will be required to provide written consent prior to their child/ward engaging in hypnotherapy treatment. Upon consent, the child/ward has the right to privacy and information will only be shared with the parent/guardian about the explicit content of their sessions if a) the child/ward expressly desires it and/or b) the hypnotherapist has good reason to believe that the child is in any form of danger.

Website
The website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. I use reports provided by Google Analytics to help me to understand website traffic and webpage usage.